Privacy Policy
Last updated September 8, 2026
Overview
PropDwell, Inc ("PropDwell," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website and related online services (the "Service").
1. Information We Collect
- Account information: name, email address, phone number, mailing address, and login credentials you provide when you create an account.
- Information you submit: information you enter into forms on the Service or provide when you contact us.
- Communications: messages you send us by email, text message, or in-app support, including the content needed to respond to your request.
- Usage data: device and log information collected automatically when you use the Service.
2. How We Use Information
We use the information we collect to:
- provide and maintain your account and the Service;
- respond to your requests and support enquiries;
- send you service-related notifications about your account;
- comply with legal obligations and enforce our Terms of Service.
We do not use your phone number or contact information for marketing or promotional messaging unless you separately opt in to that type of communication.
3. Text Messaging
If you provide a mobile phone number and opt in to receive text messages, we send account-related messages only — never marketing. Message frequency varies with your account activity. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. PropDwell does not sell, rent, or lease mobile information, and does not share it with lead generators. Consent to receive text messages is never a condition of using the Service or of any purchase.
4. How We Share Information
We do not sell your personal information. We may share information with:
- service providers who help us operate the Service (for example payment processing, hosting, and communications infrastructure), under confidentiality obligations;
- other parties at your direction, or as necessary to provide a service you have requested;
- law enforcement or regulators when required by law.
5. Data Retention
We retain account and communication information for as long as your account is active, and as needed to comply with legal, accounting, or reporting obligations.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of text communications at any time by replying STOP.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or loss.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
9. Contact Us
Questions about this policy, including any request to access, correct, or delete your information or to withdraw text-message consent, can be directed to andrew@propdwell.com, or to PropDwell, Inc, 3055 NW Yeon Ave #456, Portland, OR 97210.